Question 1

Other users are frequently the best source of the information needed to evaluate the claims of manufacturers and suppliers.

Accepted Answer

A) True 
 B)False

Question 2

All of the following are activities performed during the initiating/defining project management phase except:

Accepted Answer

A)   Stating the problems/goals
B)   Securing resources
C)   Writing a detailed project plan
D)   Exploring costs/benefits with a feasibility studyE) A) and B)
F) B) and C)

Question 3

Although having the advantage of low risk, the parallel conversion approach also brings with it the highest cost.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements about documentation is true?

Accepted Answer

A)   Documentation is no longer important because commercial software has online help systems, backed up with Internet-based help systems
B)   Documentation serves as a method of communication among the people who develop, implement, and maintain a system
C)   Only program modifications and/or customizations need to be documented
D)   Documentation is the most expensive part of any system implementationE) B) and D)
F) None of the above

Question 5

Fast, automatic calculation of sales totals and shipping costs is an example of a _______________ requirement.

Accepted Answer

A)   user interface
B)   processing
C)   control
D)   storageE) B) and C)
F) None of the above

Question 6

Testing, data conversion, documentation, and _______________ are the keys to successful implementation of a new business system.

Accepted Answer

The answer of Testing, data conversion, documentation, and _______________ are...

Question 7

Every project objective and every activity associated with that objective must be identified and sequenced.

Accepted Answer

A) True 
 B)False

Question 8

Tools that have been created to assist in the sequencing of project activities include dependence diagrams, program evaluation and review (PERT), critical path method (CPM), and a commonly used timeline diagram known as a __________ chart.

Accepted Answer

The answer of Tools that have been created to assist...

Question 9

Which of the following is an example of an intangible cost?

Accepted Answer

A)   Employee salaries
B)   Loss of customer goodwill
C)   Reduced inventory-carrying costs
D)   Improved customer serviceE) B) and C)
F) C) and D)

Question 10

Determining whether expected cost savings, increased profits, and other benefits exceed the cost of developing and operating a system is related to _______________ feasibility.

Accepted Answer

A)   economic
B)   functional
C)   operational
D)   systemE) B) and D)
F) B) and C)

Question 11

Automatic entry of product data and easy-to-use data entry screens for Web customers are examples of a _______________ requirement.

Accepted Answer

A)   user interface
B)   processing
C)   control
D)   storageE) B) and D)
F) All of the above A

Question 12

Systems integrators take over complete responsibility for an organization's computer facilities when an organization out-sources its computer operations.

Accepted Answer

A) True 
 B)False

Question 13

With a pilot conversion, the old and new systems are run simultaneously until the end users and project coordinators are fully satisfied that the new system is functioning correctly and the old system is no longer necessary.

Accepted Answer

A) True 
 B)False

Question 14

There is little that can be learned from studying the system that will be replaced.

Accepted Answer

A) True 
 B)False

Question 15

The most basic protection against accidental lost or damage to end user files is to simply make backup copies on a frequent and systematic basis.

Accepted Answer

A) True 
 B)False

Question 16

A feasibility study will answer all of the following questions except:

Accepted Answer

A)   Does the technology exist that is necessary to implement the proposed system?
B)   Is the proposed system technologically, economically, and operationally feasible?
C)   Which brand and model of computer will be used by the proposed system?
D)   What impact will the proposed system have on current employees?E) B) and C)
F) B) and D) C

Question 17

According to the text, preventative maintenance includes:

Accepted Answer

A)   Fixing software bugs and logic errors not detected during the implementation testing period
B)   Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C)   Reducing the chances of system failure or extending the capacity of a current system's useful life
D)   Making changes to an existing system that are intended to improve the performance of a function or interfaceE) None of the above
F) C) and D) C

Question 18

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n)  _______________ activity.

Accepted Answer

A)   acquisition
B)   software development
C)   testing
D)   conversionE) A) and D)
F) B) and D)

Question 19

According to the text, corrective maintenance includes:

Accepted Answer

A)   Fixing software bugs and logic errors not detected during the implementation testing period
B)   Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C)   Reducing the chances of system failure or extending the capacity of a current system's useful life
D)   Making changes to an existing system that are intended to improve the performance of a function or interfaceE) A) and C)
F) A) and B)

Question 20

According to the text, perfective maintenance includes:

Accepted Answer

A)   Fixing software bugs and logic errors not detected during the implementation testing period
B)   Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments
C)   Reducing the chances of system failure or extending the capacity of a current system's useful life
D)   Making changes to an existing system that are intended to improve the performance of a function or interfaceE) C) and D)
F) A) and D)

Exam 12: Implementing Businessit Solutions

Other users are frequently the best source of the information needed to evaluate the claims of manufacturers and suppliers.

Correct AnswerverifiedShow Answer

All of the following are activities performed during the initiating/defining project management phase except:

Correct AnswerverifiedShow Answer

Although having the advantage of low risk, the parallel conversion approach also brings with it the highest cost.

Correct AnswerverifiedShow Answer

Which of the following statements about documentation is true?

Correct AnswerverifiedShow Answer

Fast, automatic calculation of sales totals and shipping costs is an example of a _______________ requirement.

Correct AnswerverifiedShow Answer

Testing, data conversion, documentation, and _______________ are the keys to successful implementation of a new business system.

Correct AnswerverifiedShow Answer

Every project objective and every activity associated with that objective must be identified and sequenced.

Correct AnswerverifiedShow Answer

Tools that have been created to assist in the sequencing of project activities include dependence diagrams, program evaluation and review (PERT), critical path method (CPM), and a commonly used timeline diagram known as a __________ chart.

Correct AnswerverifiedShow Answer

Which of the following is an example of an intangible cost?

Correct AnswerverifiedShow Answer

Determining whether expected cost savings, increased profits, and other benefits exceed the cost of developing and operating a system is related to _______________ feasibility.

Correct AnswerverifiedShow Answer

Automatic entry of product data and easy-to-use data entry screens for Web customers are examples of a _______________ requirement.

Correct AnswerverifiedA

Systems integrators take over complete responsibility for an organization's computer facilities when an organization out-sources its computer operations.

Correct AnswerverifiedShow Answer

With a pilot conversion, the old and new systems are run simultaneously until the end users and project coordinators are fully satisfied that the new system is functioning correctly and the old system is no longer necessary.

Correct AnswerverifiedShow Answer

There is little that can be learned from studying the system that will be replaced.

Correct AnswerverifiedShow Answer

The most basic protection against accidental lost or damage to end user files is to simply make backup copies on a frequent and systematic basis.

Correct AnswerverifiedShow Answer

A feasibility study will answer all of the following questions except:

Correct AnswerverifiedC

According to the text, preventative maintenance includes:

Correct AnswerverifiedC

Assessing and making necessary corrections to the programs, procedures, and hardware used by a new system is a(n) _______________ activity.

Correct AnswerverifiedShow Answer

According to the text, corrective maintenance includes:

Correct AnswerverifiedShow Answer

According to the text, perfective maintenance includes:

Correct AnswerverifiedShow Answer

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A

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