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Effective development of managers requires:


A) employing outside external consultants with relevant job experience.
B) employing a specialist trainer to identify company training needs.
C) the use of a computer based forms of individual needs assessment.
D) identifying appropriate learning experiences via relevant job assignments.

E) All of the above
F) A) and D)

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The number of people who leave an organisation due to resignation, retirement, death or disability, retrenchment or termination is known as:


A) employee loss.
B) downsizing.
C) employee departure.
D) labour turnover.

E) A) and D)
F) B) and D)

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The use of Markov analysis requires:


A) a knowledge of the techniques of regression analysis.
B) the use of replacement charts and succession planning.
C) a maximum of 20 employees in any one job classification.
D) a minimum of 50 employees in any one job classification.

E) A) and B)
F) B) and C)

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Trade unions in Australia, Hong Kong and the USA have opposed moves by companies to recruit overseas on the grounds that:


A) trade unions do not exist in the countries where employees are sought.
B) other countries do not allow their companies to recruit overseas.
C) it is unpatriotic and allows competition from cheap labour countries.
D) wages in other countries are generally higher than local companies pay.

E) A) and B)
F) None of the above

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When a matrix is developed to show the probability of an employee moving from one job to another in an organisation, or leaving the organisation, this requires the use of:


A) econometric modelling.
B) turnover analysis.
C) Markov analysis.
D) succession planning.

E) B) and C)
F) B) and D)

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Improved childcare facilities, the increased availability of part-time work, and maternity leave are a reflection of:


A) changing social attitudes towards work.
B) increasing numbers of women in the workforce.
C) attempts to reduce levels of employee absenteeism.
D) the requirements of EEO legislation.

E) B) and D)
F) All of the above

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Qualitative HR forecasting using the estimates of experts is popular because:


A) it is more sophisticated than quantitative techniques of forecasting.
B) it is far more reliable than quantitative techniques of forecasting.
C) it is simple, cheap and fast for organisations to implement.
D) there is a ready supply of skilled people expert in forecasting.

E) B) and C)
F) A) and B)

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If an HR manager concentrates on meeting short-term replacement needs it can result in:


A) significant cost savings.
B) quantity and quality problems.
C) up-to-date employee skills.
D) improved job satisfaction.

E) A) and B)
F) None of the above

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The 457 visa scheme:


A) is criticised by some sectors in the community because it grants permanent residency to foreign workers.
B) generally applies to non-skilled workers.
C) has been resisted by trade unions for fear that the wages and conditions of Australian workers will be eroded and the power of trade unions will be weakened.
D) mostly applies to guest workers from South-East Asia and the Pacific Islands.

E) B) and C)
F) A) and D)

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Trend projections are based on the assumption that:


A) statistical relationships remain predictable over time.
B) data needs to be adjusted for changing situations.
C) the future will be a continuation of the past.
D) qualitative statistical tools are strong predictors.

E) A) and C)
F) B) and C)

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The Delphi technique aims to:


A) collect information that supports the staffing decisions of management.
B) review the ideas of an expert in relation to projected employment trends.
C) integrate the independent opinions of experts by eliminating personal influence and discussion.
D) bring together a group of experts so that a range of issues and alternatives can be addressed.

E) A) and D)
F) B) and C)

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The country with 20 per cent of its population aged 65 or over is:


A) China.
B) India.
C) Australia.
D) Japan.

E) B) and C)
F) A) and D)

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The process of subcontracting work to an outside company that specialises in and is more efficient at that kind of work is known as:


A) specialising.
B) consulting.
C) de-skilling.
D) outsourcing.

E) A) and B)
F) A) and C)

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Which of the following is NOT an advantage associated with knowledge workers being employed on a contingent basis?


A) Varied and interesting work
B) Long term career prospects
C) Flexibility to enable effective balancing of work and personal commitments.
D) The opportunity to work for a variety of organisations in a range of different industries.

E) A) and D)
F) A) and B)

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What do you consider to be the major problems in human resource planning?

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Many organisations feel that HR planning...

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Employees can be targeted for separation and termination may be selected on the basis of:


A) age.
B) seniority.
C) timing.
D) cost.

E) None of the above
F) A) and B)

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